Indoor Air Quality
Water Treatment Systems
Axiom was the first company we contacted when we decided to replace our 20 year old furnace and considering changing from a swamp cooler to air conditioning. The day after we contacted Axiom the owner Mario LoPrinzi scheduled an appoint that afternoon. Mario arrived at the scheduled time and we briefly discussed what we wanted to do. Mario then looked at the HVAC equipment that was already installed and surveyed the house to ascertain what would work best for us. We then sat down and discussed the Trane equipment options that would be suitable to provide us with the best efficiency and cost effectiveness. This discussion included Mario's recommendation and the total cost of what we wanted. We did have another company come and talk to us about having the same changes. The next day after discussing the equipment we wanted and the overall pros and cons we decided to have Axiom perform the work. After we contacted Axiom it seemed that the rest of the process happened automatically. We were constantly updated on the progress of the install from start to finish. As with any major changes to a 20-year-old house when you introduce new equipment there will be problems. In this case there were a couple but the installation Team with Mario's assistance and help handled these problems quickly and efficiently. Since the installation was started in early February 2021 and the temperatures were cold, the install team put in an extra effort to make sure the furnace was operational that same day so we have heat. Ken, Eddie and Aaron were great and exceeded my expectations for an installation Team. They worked hard, were knowledgeable, skilled and conscientious in performing the work. There are more comments that go into more detail concerning how great the Install Team performed but that would require another review. With all things being considered from start to finish we think that choosing Axiom was by far the best decision we could have made. TOTALLY SATISFIED!!!!!!!
- Benjamin R
Mario delivered exceptional service that came from his heart and valve system. He engineered a system that fit both our needs and our budget. We have interviewed two companies prior to Mario and he was, hands down, the best listener and most persuasive and truthful candidate. His work was customized to our house, and showed great attention to neatness, detail and local codes. His assistant, Ken, was just as interested in detail as Mario, and they discussed their alternatives passionately before decided on their strategy. What a great team, and a great experience for our family.
- Linda S.
Contractor are above average in all they do. Very pleasant experience!
- David S.
Mario is the best contractor we could have chosen. Great Job! I’m satisfied.
- Hernandez F.
I am impressed with Axioms work. Look very professional. As of now works well. The inspector was also impressed. He called Axiom to express his good impression of the installation. In my presence, he told them he was impressed with the professional installation.
- Preston C.
We are extremely pleased with our new energy efficient units! Our contractor is the Best. We haven’t experienced any discomfort or inconvenience during the removal/ installation of our units.
- Rosalinda R.
It has been a long time since I have witnessed a high degree of professionalism in a group of Tradesmen as identified, Mario LoPrinzi and Axiom Home Services.
I, myself retired from the US Navy as a Chief Engineer (Conventional and Nuclear) as an owner/operator of a small Construction Company, since retired. I believe I know exceptional work practices when I see them.
- Wayne S.
Good Service. Very Prompt.
- Joe S.
The total time from Mario’s initial visit, through the engineering, proposal process, and installation was a total of eight (8) days. We both work from home and Mario made sure that we had little or no interruption or annoyance during the installation.
After completion, Mario and Axiom did not disappear, they have kept in touch and have come down to Peralta twice to answer questions and re-teach me little points about our system I had forgotten.
Bottom-Line; for quality service, the “right” equipment for your needs and a very competitive price, you will not go wrong by speak with Mario at Axiom.
- Ana Maria and Scot S.
My name is Herb Crosby; I am president and CEO of Avtec, Inc. We are a management Training and Consulting Firm.
This letter is in reference to the outstanding service rendered to me by Axiom Home Services, Mr. Mario LoPrinzi President and CEO P.O. Box 65778 Albuquerque, NM 87193. As I discussed the project with Mr. LoPrinzi, he was friendly as he explained my options. During the process he demonstrated the highest level of professionalism while addressing my situation.
Mr. LoPrinzi’s team overall was exceptional. While working, they always displaued a warm friendly attitude toward my wife while keeping her informed and answering questionsshe had about the various tasks they were performing, and at the same time they never lost focus on compleeing each task in a professional and timely manner.
Mr. LoPrinzi’s team demonstrated an exceptional ability that far exceeds most customer expectations. Especially, when paying attention to various details that concern customers. This type of commitment and dedication to customer service and satisfaction are the attributes that set Axiom apart from other companies in the same type of business.
I cannot speak highly enough concerning the effort put forth by Mr. LoPrinzi’s team. Because of my unique experience with this company, I will recommend Axiom to anyone who may need their services. In my opinion, they have the utmost regard for the wellbeing of their customers.
- Herb C.
Thanks for getting our AC up and running again! You take such good care of your “old” customers – Just wanted to say THANKS! Hope you are having a good summer.
- Betty J.
I am so sorry being so late with this Thank You note, to tell you how very much I appreciated your taking your time, and that of your team, and coming to my rescue. The weather was hot and the house so uncomfortable, and I called you the day before the Memorial Day Weekend……. You were booked solid, and you sent one of your team to slip in between jobs to help me. I have hired several of the highly advertised and better known companies in the thirty five year we have lived here, and NONE of them have ever given the consideration and kindness that your them have always shown to me. I will never call any of them again. Your service has been of the highest quality and professional.
- Jean S.
I just wanted to write you a quick note telling you how great everyone have been and how happy we are; both with our new mini-splits and with the service provided by your company and employees!!
Not only is everyone very knowledgeable, but they are polite, and easy to work with. It is obvious that quality and a good reputation are important to everyone at Axiom. You are the best!
Thank you again!
- Tricia and Trenton S.
Over the years, I have had many different service people in my home. Never before have any of them even come close to the level of skill, professionalism and level of determination to “do the job right”, as I saw in Ken, Erin and Miguel, while they were installing my new heating and air conditioning system. It works like a charm and so did they.
- Jim W.
I wanted to take the time to thank you and your staff for installing our new heater. It has provided us with so much more comfort than we have had for years.
Wishing you all the best this holiday season. Merry Christmas!
- Larry and Nancy B.
I chose Mario LoPrinzi because he was a contractor and had his own crew. My sons both have Trane air conditioners in Plano, Texas and Mario's company provided that brand. He made me feel comfortable because he would be working in my home. He wasn't just a salesman for the company. He beat out 5 other salesmen for the job!
- Wayne W. S.